Dear EA,
I am a Sims fan. I bought every expansion for the original sims, I bought quite a few expansions for Sims 2 and eagerly awaited Sims 3. Each game brought their own quirks. When multiple neighborhoods were implemented, the game got a little flaky, but nothing the patch couldn’t fix. When Makin’ Magic came out, I could only play one neighborhood. I grew used to these little “sorry, no time to thoroughly test/fix shit” issues. I worked around them. Now that Sims 3 is out, I fully anticipated taking a little time to really get up and running. I install but couldn’t log in to the web site to register my game. Finally got over that and began to make a sim and start a game. The game would run for 3 minutes then freeze for two. Well, my machine was iffy anyway so I’ll do a repair install of XP. Didn’t fix it. Updated all drivers. Didn’t fix it. Reinstalled the Sims on Windows 7 (I know, I know, unsupported). It froze worse than XP. Reinstalled XP and patched everything all to hell. Now the game runs for 1 minute and freezes for 2. Fuck. Why do you hate me EA? Have I not faithfully bought your games? Why must you do this to me? I admit, my hardware is a little old, but your system checker thingy says I am above and beyond your requirements. And laptops slower than my system can run Sims 3 flawlessly. Why? What have I done? Is it because you got used to me upgrading my system before each major release? I’m sorry. I thought I didn’t need to tithe this time. I am remedying the situation now. I have a new chip and board on it’s way to see if this solves the issue. Please. Please let this be enough to let me waste countless hours playing with a new dollhouse that will let me be a dick to my virtual neighbors.
Please, EA?
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This is a growing problem with *all* software, but especially games. GA today == Beta 10 years ago. “Good enough” testing is rampant, and users pay the price. Practically no software is really “good” until that magical “service release 1.” Sad, really. Does anyone know of a company that isn’t following this rule?